Social CRM Features for Better Social Media Management
Is your CRM a Social CRM?
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Perry Maughmer has become one of my good friends and mentors over the past year. Our meeting in itself is a testament to the serendipity that happens every day on the social web. Perry's ideas and concepts have led to some of the thinking involved...
One the the coolest and most helpful blog posts I've read recently came from Jason Baer, covering 39 of the tools he uses on a regular basis for his business and online life.
