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Interpersonal Communication Styles & Managing Conflict

By Nate Riggs on June 30, 2010 in Social Media

(Just so you know in advance, there's a contest at the end of this post. If you want to play, please keep reading...)

Yesterday, I met with Sarah's organization, LifeCare Alliance, to discuss how I might be able to help them get things going on a...

Communicating Brand Values From the Inside Out

By Nate Riggs on May 12, 2010 in Social Media

So many companies focus on brand from the external perspective. That's not a bad thing. It's critical for your business to be able to communicate a clear vision, brand values and stories to the customers who buy your products and services.

7 Outcomes of Organizational Communication & Social Media: A Framework

By Nate Riggs on May 10, 2010 in Social Media, Strategy, Marketing

We seem to have been trained to lump all social media into the bucket of marketing and external communication. Why is that?